Privacy Policy – New Designer Sofa Works

Effective Date: 12 October 2025

1. Introduction

At New Designer Sofa Works, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our services, or contact us for sofa repair and upholstery services in Hyderabad.

By using our website and services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

1. Personal Information:

• Name, phone number, email address, and mailing address when you book services or make inquiries.

• Payment information when you complete transactions (if applicable).

2. Service Information:

• Details about the sofa or furniture you want repaired, including type, size, and condition.

• Appointment history and service preferences.

3. Technical Information:

• IP address, browser type, device information, and website usage analytics to improve user experience.

• Cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide sofa repair, re-cushioning, and upholstery services.

• To communicate with you regarding appointments, quotes, or service updates.

• To process payments and deliver services efficiently.

• To improve our website, services, and user experience.

• To comply with legal obligations and resolve disputes.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with:

• Service providers who assist us in delivering services (e.g., delivery, logistics).

• Legal authorities when required by law or to protect our legal rights.

All third parties are bound to maintain confidentiality and security of your data.

5. Data Retention

We retain your personal information only as long as necessary to:

• Complete the services you requested.

• Comply with legal, tax, or accounting obligations.

• Resolve disputes and enforce our agreements.

After that, your information will be securely deleted or anonymized.

6. Security of Information

We implement reasonable physical, technical, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

7. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Enhance website navigation and functionality.

• Track usage patterns for website analytics.

• Personalize content and marketing efforts.

You can disable cookies in your browser settings, but this may limit some website functionality.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for data processing where applicable.

• Object to certain types of data processing.

To exercise these rights, please contact us at: support@newdesignersofaworks.com

9. Children’s Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

New Designer Sofa Works
Amberpet, Zindathilsamath Road, Golnaka, Hyderabad – 500088
Phone: +91 80192 19582
Email: support@newdesignersofaworks.com
Website: https://www.newdesignersofaworks.com/privacy-policy